About Paperless Digital Solutions

In 2002, while working at an architectural firm, our founder noticed how much time was wasted by searching through file cabinets and archives looking for files that were often misplaced or damaged resulting is a tremendous amount of wasted resources. Realizing that there must be a better way to store and retrieve records, she started Paperless Digital Solutions.

From the beginning, PDS focused on high quality work. Over the years, as PDS grew, we are able to provide more service while maintaining our high standards.
PDS started as a home based business which scanned less than 20,000 records in its first year; by 2008 PDS was scanning over 1,000,000 records annually. In 2009 PDS took on two additional principles and changed its logo to better reflect its efforts in helping its clients become more environmentally conscience.

Since the beginning, our growth has been from referrals starting with our very first client. Today, our client list includes Charlotte-Mecklenburg Schools, Mecklenburg County Register of Deeds, Kootenai County Registrar’s Office (ID), Charlotte-Mecklenburg Police Department, (ID), Roper-St. Francis Hospital (Charleston, SC), NC Services for the Blind, Zande Homes, Bovis Lend Lease, National Commission for Certifying Agencies (Washington, D.C.), Little Diversified Architects. Mergent Inc. (a subsidiary of The London Stock Exchange Group) and many more. We have provided services to clients in California, Florida, Louisiana, Ohio, other states and even Canada. Our reputation for providing exceptional quality and service is well known and recognized.

We use the latest hardware and software and all work is done in house by our associates - we do not outsource any work.

At PDS we review each page prior to scanning and if necessary, remove creases, ink seals, organize pages and anything else that is necessary to achieve a quality scan. During the scanning process we preview each page before saving it and lastly, during the final assembly, we again review each page. Others in the industry require the clients to sign a contract acknowledging that there may be a 10% margin of error (up to 10% of the pages scanned may not be legible). At Paperless Digital Solutions, we do not require a contract and have a 100% quality guarantee. In the unlikely event that any single page is illegible, we will rescan the necessary page(s) and re-assemble the entire file immediately at no cost to our clients.

All of our scans can be converted to commonly used file types so they can easily be shared without the expense of buying specialized or proprietary software that some companies require. Our files can be downloaded and read on computers, tablets and smart phones allowing access to your records anywhere in the world.


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Paperless Digital Solutions
1800-D Associates Lane
Charlotte, North Carolina 28217
(980) 265-1425

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